William Auten CPCU, AIC

Curriculum Vitae

EDUCATION/LICENSING

• B.S., State University of New York College at Buffalo, 1993
• Licensed in New York, Connecticut and Florida
• UVA Darden Executive Education, 2016
• Finger Lakes Leadership Program, 2014
• CPCU Professional Designation, 2012
• AIC Professional Designation, 2001
• INS 21, 1997
• Vale National, Casualty Claims Course, 1996

PROFESSIONAL AFFILIATIONS & HONORS 

• B.S., State University of New York College at Buffalo, 1993
• Licensed in New York, Connecticut and Florida
• UVA Darden Executive Education, 2016
• Finger Lakes Leadership Program, 2014
• CPCU Professional Designation, 2012
• AIC Professional Designation, 2001
• INS 21, 1997
• Vale National, Casualty Claims Course, 1996

CARRIER & INDUSTRY RELATED EXPERIENCE

Sr. General Adjuster – North Coast Claim Services, 2017-2018 

Handling property and casualty claims, liability decisions, injury and property damage evaluation, settlement negotiations and  litigation management and insurance fraud investigations.  

Vice President of Claims, Cyber Security Operations Officer,  Business Continuity Operations  Officer – Ontario Insurance Company, 2007‐2017 

Established and maintained efficient and productive casualty and property claims procedures to meet company objectives. Reviewed reinsurance program and claims procedures. Presented to A.M. Best rating committee. Responsible for all claims department operations.

Sr. Property and Liability Adjuster – Independent, 2004‐2007

Auto, liability and property loss adjuster covering the western NY territory. Handling of property and casualty claims

Claims Management Specialist – Selective Insurance, 2000‐2004 

Multi-line adjuster working in field office, handling local property and casualty claims, liability decisions. Directed assignments to independent adjusters and monitoring of assigned files. Technical claim support.

Mult‐Line Adjuster ‐ Cunningham Lindsey, 1996‐2000 

Independent multi-line adjuster working daily claims in property, auto and general liability, and CAT duty