Auten Claims Management provides third-party liability claim investigations throughout New York State for insurance carriers, self-insured organizations, and defense counsel.
We develop the facts necessary to support accurate claim decisions, defensible liability evaluations, and effective litigation strategy.
Unlike generalist adjusting firms, ACM focuses exclusively on liability investigations. Our work is built around objective fact development, thorough documentation, and consistent investigative standards in complex and litigation-exposed matters.
Liability claims often involve disputed facts, incomplete information, and competing narratives. Poor investigations create reserve uncertainty, delay claim resolution, and increase litigation exposure.
ACM exists to solve that problem.
We provide disciplined, evidence-driven investigations that help claims professionals answer the questions that matter most:
Our reporting is designed to support real claim decisions, not merely document activity.
We conduct detailed investigations across a broad range of third-party liability matters, including:
Each assignment is approached with the same objective:
Develop clear facts. Document exposure. Deliver defensible findings.
We’ll get the facts, so you can make the right decisions on your claims.
Auten Claims Management is on the lookout for skilled individuals to join our team. With roles ranging from claims adjuster jobs to claims investigator jobs, we offer exciting opportunities for professionals eager to make a difference in the world of claims management. Explore our career opportunities and become part of a team that values excellence and integrity.
Liability-Only Specialization
We do not divide our focus between property and casualty. Liability investigation is our sole business.
Objective Fact Development
We conduct impartial investigations designed to uncover facts, not confirm assumptions.
Defensible Documentation
Our reports are structured to support reserve decisions, settlement evaluations, denials, and litigation preparation.
Operational Discipline
Our internal workflow ensures consistency, timeliness, and quality control across every assignment.
Statewide New York Coverage
With strategically positioned personnel and field resources, we handle assignments throughout New York efficiently and consistently.
Our services include both full-scope and task-specific assignments, including:
Whether you need a complete liability investigation or targeted support on a specific issue, ACM scales to meet the assignment.
Our clients engage ACM when the facts matter, the exposure is real, and the investigation must withstand scrutiny.
We do not simply gather information.
We bring clarity to disputed liability claims.
In the realm of legal and insurance matters, the value of accurate and detailed witness statements cannot be overstated.
Understanding the claimant's perspective is pivotal in insurance claims and legal cases.
In the intricate world of insurance claims, the insured's statement holds paramount importance. It's the cornerstone upon which claims are evaluated
In the realm of legal and insurance proceedings, obtaining an official police report can be a critical step in building a comprehensive case.
Access to official records is often a critical component of comprehensive case preparation in legal and insurance fields.
In the aftermath of an auto accident, capturing the scene accurately and comprehensively is vital for legal and insurance proceedings.
The use of drones has revolutionized the way accident scenes are documented, providing perspectives and details that were previously unattainable.
In the fast-paced world of legal and insurance disputes, dash cam videos have become an indispensable tool for capturing real-time evidence of accidents.
In legal and insurance matters involving general liability claims, having detailed photographic evidence of the incident scene is indispensable.
In the fast-evolving landscape of property management, construction, and insurance claims, the need for precise and comprehensive property surveys has never been more critical.
In the intricate dance of legal and insurance investigations, the ability to locate and interview key witnesses can turn the tide of a case.
In the realm of legal disputes and insurance claims, the availability and accessibility of contract documents can significantly influence the direction and outcome of a case.
In the complex landscape of legal and insurance proceedings, securing authorized access to medical records is a critical step that can significantly influence case outcomes.
In both legal and insurance contexts, direct access to medical records is often a cornerstone of case preparation